Time to get Your Deliveries Sorted
The one-stop solution for all your temperature controlled deliveries
We are the ones you can count on for timely and secure deliveries
DK Distribution has always prided itself in conveniently delivering REFRIGERATED AND Frozen goods for our clients. We have ample experience in providing refrigerated courier services to our clients across NSW, VIC, SA, Qld and ACT. Serving with great care and responsibility is our motto. Our professional drivers make sure that all products arrive at your front door in a safe manner. We have proven to be a trustworthy and credible partners in this business as we are willing to go the extra mile and ensure customer satisfaction.
"Our customer is our first priority"
We send Personalized text messages and emails to customer with your brand logo, about the delivery updates and tracking number giving your customers a crystal clear view of the delivery which help our clients get fewer customer calls and save costs to invest back into business
Our state of the art live tracking platform is the best in the industry and gives you full control over your delivery. Customers will receive emails and text message when their delivery is scheduled and on their way and can track their driver while on the run
We deliver to all New South Whales Metro and New south Whales Regional, New Castle, Wollongong and Australian Capital Territory Suburbs, Melbourne metro and regional, Queensland metro and regional and are continually expanding our delivery network to deliver in other states and territories
Our drivers are the best and they are excellent in the service they provide. Our drivers are the biggest assets of our company and we care how exceptionally outstanding service they provide to our clients and the reviews we receive from customers says it all
Our Team is always on time, The accuracy to follow customers ETA (estimated time for delivery) is 99.8% way more the industry average and our customer service team always keep an eye on the drivers while on the road and give constant updated to customers about the delivery
We deliver 7 days week with with 2 delivery windows, 7 am - 6 pm daily and 12 am -7 am daily. Bu we can deliver outside there window hours depend on our clients needs. We are always open for communication and will work closely to get your orders to customers in a efficient manner
Our support is always available 24/7. If you got any concerns with the delivery give us a call or send us a text or email and we will get it sorted straight away. Our staff work tirelessly to mange your orders and even if your customers want last minute deliveries we had your back and you can always bet on us for your deliveries
Let's be real, we are living in competitive world and customer is the king, if we don't provide great customer service, customer's will look for other alternatives, we work very closely with our clients and understand their customer's need. Customer satisfaction and going an extra mile to maintain that legacy is in our blood and we will continue that till the end because that's the basis of us existing in this market